QUALIFY

Once the registration process has been completed, the supplier will be notified and then receive the login credentials to be able to access the e-Procurement portal and continue with the next qualification step.

At this point, the supplier will need to perform the following on-page actions:

1.    Enter Username and Password (A)

2.    Click on the Login button (C)

If the supplier has forgotten their password, they will have the opportunity to change it using the “Forgot your password?” link (B).

On first login, the system allows the provider to change the password.

This will take you to the Homepage of the vendor area, which gives the vendor the opportunity to: 

• complete the proposed Questionnaires;  
• upload documents that, although not mandatory, are of strong relevance to their qualification within the Merck Group Supplier Register.

The main sections are shown below, highlighted in the figure above:

A.    Technical Support (A): clicking on this button redirects you to a new window where you can consult the user manual or ask for assistance.

B.    User Area (B): clicking on this button will allow you to view your Name and Username, change your Password, change the portal display language between Italian and English, and log out.

C.    Main Menu (C): through this menu, the provider can view and edit company data, questionnaires, documents, their bank details and communications received.

D.    Questionnaire: Completed Sections (D): widget from which to access the questionnaires to be completed. 

E.    Attached Documents (E): widget through which you can access the area related to documentation and attach the required documents.

F.    Latest communications received (F): section containing the summary of communications automatically received by the system.

In case of expiration of the questionnaire or qualification documents, the supplier will receive a communication asking him to fill out the questionnaire again or upload the documents again.

Filling out questionnaires

Clicking on Questionnaires: Completed Sections or selecting the “Questionnaire” link from the left menu will take you to the questionnaire completion pages.

Within the forms, fields marked with an asterisk (*) are mandatory fields; however, it is recommended that all fields be filled in in order to provide Merck Group with as much data about the supplier company as possible.

Should the supplier need to download the file related to the questionnaire, he/she may click on the “Download pdf” button (A) found within each page of the questionnaire.

To submit and save each form click Save (B). Once a form is saved it will automatically go to the next one.

It should be noted that, each questionnaire via the “Save Draft” button (C) can be saved partially so that it can be completed at a later time without losing the information entered previously.

Questionnaire forms that still need to be completed will be marked with the symbol . After a form has been completed and saved, it will be marked with the symbol . Should a completed questionnaire be out of date, it will be marked with the symbol and will need to be filled out again. 

Data within individual forms can be changed at any time through the “Edit” button (A).

While completing the questionnaires, the supplier will be asked to attach documents (mandatory and non-mandatory). In order to attach a document, when the relevant pop-up opens, it is necessary to click on the Upload button (A) and enter the release date of the documentation in question. In order to save the document entry, the supplier will have to proceed by clicking on the Save button (B); conversely should they wish to go back without saving the entry, use the Cancel button (C).

Document Entry

In the “Supplier Documents” section, the supplier can attach the required documents; which can be mandatory (such as, for example, DURC or Chamber of Commerce Visura) and non-mandatory. 

Within the STATUS column of the table, some informative labels can be displayed:

• To be attached: if the supplier has not yet entered the required documentation;
• In Progress: is visible when the supplier attaches valid documentation to the platform;
• To be updated: this label will only be visible if - with the passage of time - the documentation entered turns out to have expired. 

In this section, in fact, the supplier has the option of uploading or reloading expired documents using the icon , viewing the history of all attached documents-if any-clicking on the iconand finally downloading the documentation he has attached using the icon

The supplier, after filling out the proposed questionnaires and providing the required documentation, can complete the qualification process by submitting its data, using the orange-colored “Submit Data” button (A), which will be automatically enabled upon completion of the qualification process.

Otherwise, this button will be disabled.

The provider, after they complete the qualification process, has the ability to: 

• view/edit the completed questionnaires; 
• view attached documents;
• upload new documents;

These actions can be performed using the left side menu or through the widgets on the Home Page.